Cumbria, South West Scotland & NorthumberlandMade in Carlisle since 1981

World Group HomeCare

When something needs fixing, we'll come out.

Window and door repairs, conservatory leaks, cleaning and the smaller jobs around the house. For new and existing customers across Carlisle, Cumbria, Dumfries and the south of Scotland.

1 hour
Covered by the call-out
6 months
Lubricate hinges and locks
25 years
Windows and doors can last, with care
World Group offer a wide range of Home Care services for your convenience

The HomeCare team's tools

Repairs and servicing

What HomeCare does

HomeCare questions
Replacement Double Glazing in Carlisle

Window repairs

A handle that comes off in your hand, a jammed lock, or a misted unit. Lubricate the moving parts every six months, and open each window once a week.

Window repairs
Door Hinge Technical

Door repairs

A door that jams as the weather changes, a broken handle, a faulty lock, or a misted unit. The same six-month oil on the hinges.

Door repairs
Leaking windows are often hard to diagnose

Conservatory repairs

Water on the cill, a leaky roof, faulty underfloor heating, or a misted roof unit. We also clean the roof sheets that are awkward to reach.

Conservatory repairs

Cleaning and maintenance

PVC frames and glass, solid, glass and polycarbonate roofs, roof moss, and driveways and patios. Frame and glass cleaning starts at £50 + VAT, a roof clean at £200 + VAT, and a driveway or patio at £120 + VAT. Moss removal is quoted on the visit.

Cleaning and maintenance

Locksmith

Locksmith visits in Carlisle, Gretna, Longtown, Brampton, Penrith, Annan and the surrounding area. The van carries parts to get you back in, or to repair the lock.

Locksmith service

Replacement parts

PVC window and door spares. Looked after, a window or door can last well beyond 25 years: oil the moving parts, and use them.

Replacement parts
Our easy maintenance guide

Maintenance guide

The sheet existing customers already have: how to oil hinges and keep windows and doors moving.

Download the guide

No extra work without asking

How a call-out works

The call-out fee covers the first hour on site. What it costs depends on how soon you need us, and where you are in the area. A small adjustment can be done in that hour if there is time. If a part is needed, we write a quotation and wait for you to accept it. We do not do extra work, or add to the bill, without your say-so.

You do not have to be an existing customer. If a window is leaking in the rain, mark where the water comes in and keep the cill dry. We can find the cause once the weather is drier. A cracked unit is usually not a guarantee claim: most people claim on the house insurance, and we can quote to replace the glass.

Carlisle and Dumfries

Book the visit

Call 01228 599 777, or describe the fault and send a photo. Dumfries is 01387 249 777.

Report a repair